Frequently Asked Questions

How I work, what I make, and what to expect, from first conversation to finished wall.

Bespoke tiles

What makes your tiles different from off-the-shelf tiles?
Every tile is designed and made to order. Rather than choosing from a standard catalogue, you receive a bespoke design tailored to your project, with handcrafted character, carefully considered details, and finishes that cannot be replicated by mass production.
Are all of your tiles handmade?
Yes. Each tile is individually made by hand using traditional techniques, which gives the subtle variations in texture, glaze, and colour that handmade ceramics are known for.
Can you create a completely bespoke design?
Yes. Custom patterns, colour palettes, surface textures, dimensions, and decorative elements are all developed for the individual project. That is the normal way I work, not a special case.
Can you match an existing tile or colour?
Where appropriate, yes. I can often develop a bespoke glaze or colour inspired by an existing material, while keeping the finished work true to my own hand and aesthetic.
Will my design be exclusive?
I can create exclusive designs for clients who need something entirely unique. If exclusivity is important to your project, raise it early and we can agree it during the design process.

The design process

How does the design process work?
Every project begins with a conversation about your space, your vision, and the practical requirements. From there I develop concepts, refine the details, produce samples where they are needed, and carry the project through to production and installation.
I don't know exactly what I want. Can you help?
Yes. Most people arrive with inspiration rather than a finished design. We work through it together until the idea suits both the architecture and how you want the room to feel.
Can I see samples before production begins?
Yes. Samples let you assess colour, texture, glaze, and finish before full production starts.

Architects and interior designers

Do you collaborate with architects and interior designers?
Yes, and it is work I particularly enjoy. I am comfortable working to drawings, setting-out plans, and specification schedules, and can supply technical drawings and samples for client presentations. The studio is new, so early collaborations get a level of attention and flexibility that a busier supplier could not offer.
Can you create prototypes or mock-ups?
Yes. For larger or more complex projects I produce prototypes to review before full production begins.

Residential projects

How involved can I be in the design?
As much or as little as you wish. Some people want to be part of every design decision; others would rather I lead the creative process and bring them the results.
Can you create tiles inspired by my home or personal story?
Yes. Bespoke commissions often draw on architecture, landscape, travel, family heritage, artwork, or other personal references. That is usually where the strongest designs come from.
Can you design and install a full bathroom or kitchen?
Yes: full-scale bathroom, kitchen, and commercial wall design and installation. Given enough notice, and depending on complexity, an average bathroom wall area of 17 to 18 square metres takes roughly six weeks to two months from start to finish to get everything absolutely right. Walls only: the tiles are too thin for floors.
Will the tiles add value to my home?
Handcrafted bespoke finishes create distinctive interiors that stand apart from standard products. Every property is different, but original craftsmanship is often valued for its uniqueness, longevity, and timeless appeal.

Commercial projects

Do you work on hotels, restaurants, spas, and retail spaces?
Yes. Hospitality, commercial, and public projects are very welcome, particularly where a bespoke ceramic surface can give a space something people remember.
Can you produce larger quantities?
Within the studio's capacity, yes. Production runs at about one square metre per day, so larger quantities mean longer programmes rather than shortcuts. I would rather quote an honest date than compress the making.
Can you meet commercial project deadlines?
I work to a fixed production rate of about one square metre per day, so I can tell you early and precisely whether a programme is achievable, and I will say so if it is not. Dates are agreed in writing before work starts, and I report progress against them as the commission runs. For larger programmes I take on a limited number of commissions at once so that a confirmed date stays a confirmed date.
Can replacement tiles be made in the future?
Where possible I retain the production information so additional tiles can be made later, although slight variations should be expected with handmade ceramics over time.

Craftsmanship and materials

Why do handmade tiles vary slightly?
Small variations in colour, texture, and surface are part of what makes handmade ceramics beautiful. These natural differences give each installation warmth, depth, and individuality.
How durable are your tiles?
The tiles are made to be enjoyed for many years. I select the materials and production method according to where the tiles will be installed.
Will the colours remain the same over time?
My glazes are developed for long-term performance. Like all natural materials they age gracefully, gaining character rather than losing it.
Do you produce your own tiles?
I source raw materials (clay bodies and glaze components) from local suppliers including Trylla and Bath Potters’ Supplies. Everything after that is mine: the design, the glazing, the firing, and the installation.
How do you approach sustainability?
I believe in thoughtful craftsmanship, responsible material selection, and making pieces designed to last for generations rather than following short-lived trends.

Sizes, surfaces, and suitability

Can your tiles be used on floors?
No. My tiles are made for walls and are too thin to take floor loading, so I do not supply them for flooring. If your project needs a floor as well as walls, I will design the walls around a floor finish sourced elsewhere.
Do I need to order extra tiles to allow for wastage?
No. Wastage is accounted for in the quantity I produce, so there is no need to order a surplus.

Pricing and lead times

How much do bespoke tiles cost?
Every commission is unique, so pricing reflects the complexity of the design, the materials, dimensions, glazing, and quantity. As a guide, the tiles themselves cost around £450 per square metre; a full installation, covering design, production, and fitting together, averages around £720 per square metre, typically falling between £650 and £800. I provide a detailed written quotation once we have discussed your project, and there is no charge for it.
What is your typical lead time?
Lead times vary with the size and complexity of the commission. As a rough guide, production runs at about one square metre of tiles per day. An average bathroom wall area of 17 to 18 square metres takes roughly six weeks to two months from first drawing to finished wall. I confirm a clear production schedule before work begins.
What information should I provide when requesting a quote?
The more of this you can share, the more accurate the quotation:
  • Approximate quantity
  • Dimensions
  • Intended application (wall, wet area, and so on)
  • Project location
  • Desired timescale
  • Inspiration images or drawings, if you have them

Why commission this work

Why commission bespoke tiles instead of buying from a luxury showroom?
Bespoke tiles are made for your project alone, not selected from a collection produced for thousands of other homes. Every decision, from colour and texture to proportion and finish, is made in response to your architecture, your vision, and the way the space will actually be used.
What can I expect from working with the studio?
A collaborative, thoughtful, and genuinely personal process. You deal with me from the first conversation to the finished wall, not with a sales contact and then a fitter. I think exceptional craftsmanship should be matched by exceptional communication, and I take only a handful of commissions each year so that every one gets that.

Still have questions?

Tell me about your space and I'll come back to you within two working days.

Get in touch